Saturday, April 13, 2013

Raleigh NC service center

Service center is open. Large garage door, room for two cars inside. One car was in for some kind of service, the happy owner was there advocating buying a car instead of holding stock. One lift seemed the type with swingarms to go under car, another seemed like a heavy duty platform, I think it was 4 post. Under this lift was a battery pack in a crate. A customers new car came in with a battery that Tesla HQ could tell was not working well so they changed it out before the customer even took delivery, never new of the issue. There were 4 cars out back to be delivered. Each car gets detailed, takes about two hours. Perhaps the last chance for some quality checks. There were charging cords inside, some charging hardware (like for installing a 2nd charger on the car), lots of new stuff in boxes, typical shop equipment. The serviceman Javier was very nice spending time with me. He took me out and let me sit in one of the cars, no test drive as they all belonged to others. I FIT IN THE CAR and I am tall and fat! There was another employee helping a customer. They are hiring a service manager. Javier said they already have more work than they can handle. He thinks there are 30 cars in the area and 100 in the state. Click images for larger.

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